About mDoc Healthcare

mDoc is a digital health social enterprise that leverages behavioural science, technology and quality improvement methodologies to provide improved access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capacity and support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

The Position: 

In this position, you will function as an experienced, extremely detail-oriented administrative professional and will work closely with our founders. As Executive Assistant to the CEO, you will provide administrative and operational support to our CEO. This role involves heavy collaboration with the founders. This role focuses on administrative support, external event coordination, project management,  and operations. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members. You must be data-driven or willing to be data-driven. Given we are a technology firm; you will use digital tools to work plan, manage project track, predict our success as well as manage our members and customers. Also,  given that mDoc is a startup, there will likely be some fluidity in responsibilities.

The Executive Assistant will:

  • Assist in the implementation of project activities in accordance with the work plan.
  • Use Jira and other technology tools to proactively manage the team's complex plans
  • Analyze and work to deeply understand the CEO and founders' goals, and protect their time accordingly.
  • Manage active calendars, coordinate internal and external meetings, prepare agendas, take notes, and track follow-up action items.
  • Communicate directly, on behalf of the CEO and executive team, with external and internal stakeholders. Proactively manage the calendar to ensure that the CEO is more responsive,
  • Prioritize conflicting requests and needs and handle matters proactively, swiftly, and to completion while meeting deadlines.
  • Manage the coordination and logistics of recruiting searches.
  • Assist the CEO with ad hoc projects as needed, including the coordination of team activities.
  • Arrange complex and detailed domestic and international travel plans and itineraries.
  • You will also coordinate agendas and compile documents for travel-related meetings, and be proactive in understanding if there are any pre/post-travel and pre/post-meeting requirements that need to be done.
  • Apply confidentiality to all the CEO's work
  • Provide operational support for the CEO's initiatives
  • You will be the difference between new ideas and projects being realized, or put off.
  • Work with the CEO and others inside and outside of the organization to make sure strategies are made.


  • Bachelor's degree required
  • Master's degree preferred
  • Interest or experience in health preferred.
  • Excellent problem solving, communication and "person-centred" skills
  • High level of organizational management capability and prioritization as well as the ability to break the  'big picture' into step-wise different pieces.
  • Proficiency in Microsoft Office applications especially Excel, PowerPoint, and Microsoft word.
  • Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients.
  • The ability to perform several tasks simultaneously to meet deadlines is necessary with high attention to  detail
  • Demonstrates ability to work with confidential and sensitive data and experience with technology tools including Asana or Trello or Jira.

The goal for this role is to do whatever it takes to keep our CEO laser-focused on company growth by removing and unblocking any distractions. As such, this role involves heavy collaboration with the founders but also requires an ownership mindset.

  • EXTREME attention to detail: You're extremely organized and consistently notice, track and remember details.
  • You must be a proactive problem solver. Identify things that need to be done and resolve them without being told to.
  • Be a fast learner with an action-oriented mindset to unblock any challenge that comes up.
  • Passionate and hungry: willing to hustle, and do whatever it takes to get tasks done.
  • End-to-end ownership: You're able to initiate complex, high-level, multi-phase tasks and see them through to completion with minimal assistance.
  • You have strong verbal and written communication skills.
  • You've provided administrative and logistical support for startup founders, leadership or executives.
  • You're enthusiastic and eager to help wherever you can.
  • You have expertise with Google tools and MS Office.
  • You're fluent with the internet and internet culture, likely to and able to research anything effectively online.
  • You're also a daily user of mobile software & apps.

To apply, please send:

  •  A resume or curriculum vitae.
  • A cover letter indicating why this job is compelling to you.

If you do not send a cover letter, it will not be reviewed. We need to fill this position quickly. Please do not apply if you are not willing to go through a strict interviewing process which tests your understanding of our company. We will conduct a digital assessment of those who make it through our process. Only short-listed applicants will be contacted. If you are looking for a 9 to 5, mDoc is not for you. If you want to expand professionally and personally and are an enthusiastic problem-solver with a  team-focused collaborative spirit with a great attitude, this could be your next place of work!